FAQ

・ Frequently Asked Questions ・

Does Miss Potts High Tea have a location/shop?
No, we are a catering service which delivers to your home or venue.

What is the cost of your service?
All of our prices are listed on the menu page.

Is your business certified?
Yes. Miss Potts is a registered business with ABN No. 27 580 980 476, is Council certified and registered with the NSW Food Authority. Our head baker has completed her Food Safety Supervisor Certificate approved by the NSW Food Authority. We are extremely meticulous in the preparation of our food and we take food safety and the law very seriously.

What can I expect from your service?
After making a booking with us, we will arrive at your venue address approximately 1 hour prior to your planned start time (we can arrive earlier if requested). We will bring all high tea crockery along with ordered menu items and set it up for you. We will provide you with any information or instructions if required, and then we will leave you to enjoy your high tea!

Once your event has concluded, we will return to collect our crockery.

Do you require a deposit?
Yes, we require a $200 deposit at the time of your booking to hold the date. Please see cancellation and refund policies on the terms and conditions page.

When are you operational?
At this point we will only be operating on weekends, however if ample notice is given (6 weeks or more) we may be able to accommodate a mid week event.

What sort of events are your services appropriate for?

  • Baby Showers
  • Bridal Showers
  • Birthday Parties
  • Hen's Parties
  • Celebratory Events
  • Wedding Treats Table
  • Business Meetings
  • Corporate Functions and Events
  • Ongoing Corporate Partnerships

...Or if you're simply looking for a reason to spend quality time with your friends and family.

Which areas do we deliver to?
We currently service the Camden/Macarthur area. We are able to deliver outside of the area for $1.20 per km from our Spring Farm headquarters (up to 40km).

Do you have a minimum order?
Yes we have a minimum spend of $350.00 which is the equivalent of 10 guests, however you do not require 10 guests to spend the minimum amount.

How far in advance should I make my booking?
We recommend that you book your event as soon as possible to ensure that we can be available on your requested date. We require a minimum of two weeks notice for the initial booking, with an indication of guest numbers.  Final numbers will need to be confirmed 5 days prior to the event.  

What is the largest number of people you are able to cater for?
At this stage we are available to service a party of up to 45 guests. This limit will grow in the near future.

How do I make a booking?
To request a booking please complete our online form on the contact us page or email us at info@misspotts.com.au

Please include your name, number of guests, venue address, date and time and any special requirements. We will respond to your query within 1 business day.

What do I need to provide?
The customer is to provide the venue, along with required tables, tablecloth, and seating. Seating is of course optional as you can have a standing event if you wish. More hints and tips can be provided at the time of booking if required.

Which payment methods are available?
We accept payments made via EFT or cash on the day. Please keep in mind a $200 deposit is required at the time of your booking, and the remaining balance must be paid 3 days prior to the event via EFT or cash on the day of the event.

What is your cancellation policy?
- Cancellations made 14 days or more from the date of the event - full refund of deposit
- Cancellations made between 5 and 13 days from the date of the event - 50% refund of deposit
- Cancellations made 4 days or less from the date of the event - no refund

Please see our Terms and Conditions page for more information.

Why should we choose Miss Potts High Tea?
Miss Potts High Tea is a local family owned and run business. All our delicious treats are lovingly homemade at kitchen headquarters and our beautiful fine china is inspired by 1840s Victoria and Albert Museum vintage crockery from England. Our aim is to provide exceptional and personal service, and provide an authentic high tea experience in your home at a highly competitive price.